Shipping Policy

Last Updated: July 1, 2026

Thank you for choosing Pairsense. We are committed to delivering your fragrance and flavor products safely and efficiently. Please review our Shipping Policy before placing your order.

Order Processing

• Orders are processed within 1–3 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• During peak seasons, promotional events, or unforeseen circumstances, processing times may be slightly longer.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information (where available).

Shipping Locations

Pairsense currently ships across India. International shipping may be available for selected products and destinations. Please contact us before placing an international order if your country is not listed at checkout.

Estimated Delivery Time

Estimated delivery times are as follows:

Destination	Estimated Delivery Time
Within Tamil Nadu	2–4 business days
Other Locations in India	3–7 business days
International Orders	7–21 business days (subject to customs clearance)

Delivery times are estimates and may vary depending on the courier service, destination, weather conditions, customs procedures, or other circumstances beyond our control.

Shipping Charges

Shipping charges are calculated at checkout based on:

• Delivery location

• Package weight and dimensions

• Shipping method selected

Any applicable taxes, customs duties, import fees, or local charges for international shipments are the responsibility of the customer unless otherwise stated.

Order Tracking

Once your order has been dispatched, tracking details will be shared via email or SMS (where available). Customers can use the provided tracking number to monitor shipment progress through the courier's website.

Delivery Attempts

Our courier partners may make multiple delivery attempts. If delivery cannot be completed due to an incorrect address, customer unavailability, or refusal to accept the package, additional shipping charges may apply for re-delivery.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

Pairsense is not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete shipping addresses.

Damaged or Missing Items

Please inspect your package immediately upon delivery.

If your shipment arrives damaged, incomplete, or appears to have been tampered with, please contact us within 48 hours of delivery at reach@pairsense.co with:

• Your order number

• Photographs of the package and products

• A description of the issue

We will review the claim and work toward an appropriate resolution.

Shipping Delays

While we strive to meet estimated delivery timelines, delays may occasionally occur due to:

• Courier operational issues

• Extreme weather conditions

• Public holidays

• Customs inspections

• Natural disasters

• Events beyond our reasonable control

Pairsense is not liable for delays caused by third-party shipping providers or government authorities.

International Orders

For international shipments:

• Delivery times may vary by destination.

• Customs clearance procedures may extend delivery times.

• Customers are responsible for complying with local import regulations.

• Import duties, VAT, GST, customs fees, or other local taxes are the responsibility of the customer unless otherwise specified.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Pairsense

Email: reach@pairsense.co