Terms of service

Pairsense Terms of Service

Last Updated: July 1, 2026

Welcome to the Pairsense online store. By accessing or purchasing from our website, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

1. Acceptance of Terms

By accessing our website or placing an order, you confirm that you are at least 18 years of age or have the consent of a parent or legal guardian. Your use of this website constitutes your acceptance of these Terms of Service.

2. About Pairsense

Pairsense specializes in premium fragrance oils, flavor solutions, and aroma ingredients for businesses and individual customers. Product availability, pricing, and specifications are subject to change without prior notice.

3. Products

We make every effort to display product descriptions, images, and colors as accurately as possible. However, actual product appearance may vary depending on your device or display settings.

As fragrance perception is subjective, slight variations in aroma due to raw material batches or natural ingredients do not constitute a product defect.

Our fragrance and flavor products are intended for external manufacturing, formulation, research, or other intended applications. Customers are responsible for ensuring suitability before commercial use.

4. Pricing

All prices displayed on our website are listed in the applicable currency shown at checkout.

Prices are subject to change without prior notice. Taxes, customs duties, shipping charges, and other applicable fees will be calculated separately where applicable.

5. Orders

We reserve the right to refuse, cancel, or limit any order for reasons including but not limited to:

  • Product availability

  • Pricing errors

  • Suspected fraudulent activity

  • Violation of these Terms

  • Incomplete or inaccurate customer information

An order confirmation email does not constitute acceptance of your order. Orders are accepted only after payment verification and shipment confirmation.

6. Payments

We accept secure payment methods offered through Shopify and our authorized payment partners.

By placing an order, you represent that you are authorized to use the selected payment method.

7. Shipping

Shipping timelines are estimates only and may vary due to courier delays, customs clearance, weather conditions, or other circumstances beyond our control.

Pairsense is not responsible for delays caused by third-party shipping carriers.

8. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Due to the nature of fragrance and flavor products, opened or used items generally cannot be returned unless they are defective or shipped incorrectly.

9. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Brand names

  • Product images

  • Graphics

  • Website design

  • Text

  • Product descriptions

  • Marketing materials

is the property of Pairsense and is protected by applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used without prior written permission.

10. Acceptable Use

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to gain unauthorized access to our systems.

  • Distribute viruses or malicious software.

  • Copy or exploit website content without permission.

  • Interfere with the operation or security of the website.

11. Product Safety

Customers are responsible for using our products safely and in accordance with applicable regulations.

Pairsense shall not be liable for damages arising from:

  • Improper storage

  • Incorrect formulation

  • Misuse of products

  • Failure to conduct compatibility or stability testing

  • Use contrary to product recommendations

Commercial customers should perform their own quality and regulatory assessments before incorporating our products into finished goods.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Pairsense shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

13. Third-Party Services

Our website may include links to third-party websites or services. We are not responsible for the content, privacy practices, or availability of those third-party websites.

14. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

15. Changes to These Terms

Pairsense reserves the right to modify these Terms of Service at any time. Updated terms become effective immediately upon publication on this website.

Continued use of our website after changes are posted constitutes acceptance of the revised Terms.

16. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts in Chennai, Tamil Nadu, India.

17. Contact Information

For any questions regarding these Terms of Service, please contact us:

Pairsense

Email: reach@pairsense.co